CRCH to Launch New Epic Electronic Health Records System on December 1, 2022

Charles River Community Health is pleased to announce we will be transitioning to the Epic Electronic Health Records (EHR) system on December 1, 2022.  Epic will provide our patients with improved care and access to a new, online patient portal.  CRCH is part of a larger group of 12 area community health centers known as the Community Technology Collaborative that will be switching to Epic in December, a patient-centered platform that features a single, fully-integrated system which will help us better manage patient care.

Moving to the Epic EHR system will allow us to:

Care Better

Epic helps improve patient care, streamlining and supporting clinical practice to create better outcomes. Epic’s MyChart patient portal enables patients and caregivers to be more actively engaged in their health journey, resulting in a better experience across the board. Furthermore, Epic’s functionality allows us to share and receive patient information with many other organizations so we can get a more complete picture of the services a patient has received.  

Work Better

Epic’s innovative system enables us to work more collaboratively by creating an integrated health record for every patient; to work more efficiently by allowing us to access a worldwide network of best practices to guide the work we do; and to work more effectively by being an easier system to use, reducing burden and time for staff to complete their work.  

Be Better

Epic is a key tool in our journey toward equity. Our staff and patients deserve access to the best systems and we will now have that. Industry-leading workflows and accessible, standardized patient records help maximize access, minimize health disparities, and remove many barriers to high-quality care for historically under-resourced communities. 

The move to Epic will help CRCH improve patient care, improve care coordination, enhance the care team experience, and operate more efficiently.  We will continue to share more information in the coming weeks as we get closer to the launch date.